2ic support services include:
Product Training – Introductory and advanced courses that are delivered on-site or via a remote phone and computer link up.
Phone Support – Our support team is always only a phone call away to talk through any support issues.
Live Support – Where we log into our customer’s system to resolve and step them through queries or processing issues.
Online Forum – Where users post questions on our web site for rapid response. We also present a library of all past questions and answers for ready reference.
Procedures Documentation – Detailed descriptions of how all common 2ic tasks and processing are carried out. This is downloadable on request.
Video Tutorials – Streaming video presentations which demonstrate 2ic in action.
Training support services include:
Logistics Training
Introductory and advanced courses.
Procedures Documentation
Streamline existing procedures which may be costing your business money and valuable time.
Administration Training
Our consultants can review current administration procedures and develop more effective practices.
SSPA can offer your business streamlined training to assist staff in the day to day running of the business involving logistics and administrational training
